WHAT IS POCKETSUITE?
SO WHY POCKETSUITE?
User-Friendly Interface
One of the biggest reasons I chose Pocketsuite is its simple, intuitive interface. I wanted a system that was easy to use for both me and my clients. Pocketsuite makes it effortless to manage my schedule, payments, and client communications—all in one place.The platform is straightforward, so I can quickly view and adjust my calendar without any hassle. For my clients, booking is a breeze—they can schedule appointments online or through the app, with automatic reminders to help reduce no-shows. This ease of use makes both my job and my clients' experience much smoother.
No hardware Needed (But Optional)
One of the best features of Pocketsuite is that it doesn’t require any extra hardware to get started. While I did choose to purchase a card reader for added convenience, Pocketsuite’s Tap to Pay feature allows me to accept payments directly from my phone, making it super easy to process transactions right on the spot—no need for bulky terminals or extra equipment.Pocketsuite’s cloud-based system gives me the flexibility to manage my business from anywhere—whether I’m in the treatment room, at home, or on the go—without being tied to a physical terminal.
Suite links: Your Personal Hub
One of the features I absolutely love in Pocketsuite is Suitelinks- which works similarly to Linktree. With Suitelinks, I get a custom link that I can share with clients—whether on my social media, website or in emails—that directs them to a simple page with all my important booking and payment options. It gives me a clean, professional look that helps streamline client interactions, especially on social media.Appointment reminder: No more no-show
One of the biggest time-savers with Pocketsuite is the automated appointment reminders. As a solo waxer, keeping track of appointments and reducing no-shows is essential. Pocketsuite sends automatic text and email reminders to clients before their appointments, ensuring they’re always in the loop and less likely to forget or cancel at the last minute.Texting capabilities: Instant Communication with Clients
Pocketsuite’s texting capabilities make it easy to communicate with clients instantly. Whether it's answering questions or providing updates, I can text clients directly through the app.The best part is that everything is streamlined in one place—there’s no need to switch between different apps or systems. Clients also love the convenience of texting, as it allows them to reach me easily, and I can respond quickly, all while staying efficient.
Smart Campaigns: Auto Marketing Made Easy
Pocketsuite’s Smart Campaigns feature allows you to automate your marketing by sending targeted messages based on client behavior. For example, you can automatically reach out to clients who haven’t booked in a while or to those who missed a call. These campaigns are triggered based on specific criteria, so you only send messages to clients who need them.This not only saves you time but also helps you stay connected with clients without the need for manual follow-ups, making your marketing efforts more efficient and cost-effective.
Masked/Hidden Services: Keep Your Offerings Simple and Focused
One feature I love about Pocketsuite is the ability to mask or hide certain services from my public booking page. This is perfect for offering exclusive services or keeping some options private, whether it's for VIP clients or specific promotions.By hiding these services, I can keep my booking page clean and easy to navigate, while still having the flexibility to offer custom services behind the scenes. It’s a great way to simplify the client experience and maintain a level of control over what’s visible and accessible.
Client Notes: Keep track of Important Details
Pocketsuite’s Client Notes feature makes it easy to keep track of important details about each client. Whether it’s specific preferences, allergies, or past treatments, I can store everything in one place for easy reference.This helps me provide a more personalized experience, ensuring that I never miss a detail and can tailor my services to each client’s needs. Having all this information readily available means I can offer better service and build stronger relationships with my clients over time.
Google Calendar Sync: Stay Organized Across Platforms
Pocketsuite’s Google Calendar Sync feature is a huge time-saver. It allows me to sync my Pocketsuite appointments directly with my Google Calendar, so everything is in one place. This integration ensures that my schedule stays up-to-date, no matter where I add an appointment—whether it’s in Pocketsuite or through Google Calendar.The best part? I no longer have to worry about double-booking or missing appointments. It’s seamless and helps me stay organized without having to manually update multiple calendars.
Deposits and Cancellations: Protect Your Time and Revenue
Pocketsuite’s deposit and cancellation features help businesses protect their time and revenue. By enabling the option to require a deposit at the time of booking, businesses can reduce the risk of no-shows or last-minute cancellations, ensuring compensation for their time.Additionally, businesses can set flexible cancellation policies and automatically charge a fee for late cancellations. These features give business owners more control over their schedules and ensure their time and services are respected.
Sell Products Online with Pocketsuite
Pocketsuite makes it easy to sell products directly through your account. You can create product categories, add items to those categories, and set up shipping options—all in one place.What’s even better is the ability to upsell products during the booking process, allowing clients to add items to their cart while scheduling their appointments. Plus, Pocketsuite provides a convenient dashboard where you can track and monitor orders, making it easy to manage your sales and keep clients happy.
Free with ASCP membership
One of the biggest perks of using Pocketsuite (Basic Edition) is that it’s free with an ASCP membership. For members of the Associated Skin Care Professionals (ASCP), Pocketsuite offers access to its full range of features without any additional cost. This is a huge benefit for solo estheticians, wax specialists, and other beauty professionals who are looking for a cost-effective way to manage their bookings, payments, and client communication.Having Pocketsuite included with an ASCP membership adds tremendous value, allowing professionals to access powerful tools while saving money on third-party software.
CONS
Booking Multiple Services
With the free version, clients can’t book multiple services in one appointment. However, there’s a simple workaround: you can create combo services that bundle multiple treatments together, allowing clients to book them as a package.Cash Transactions
Another limitation with the free version is that Pocketsuite doesn’t allow you to record cash transactions directly in the system, which means you'll need to track those separately for your bookkeeping.Desktop vs. Mobile App
Since Pocketsuite is app-based, there can occasionally be syncing issues between the mobile and desktop versions. This hasn’t been a major problem, but it’s something to be aware of if you switch between devices often.Overall, Pocketsuite has been an essential tool for managing my booking system and streamlining my business. Whether you're a solo esthetician, wax specialist, or any other service-based professional, it's definitely worth checking out. If you're ready to take your business to the next level with a user-friendly, all-in-one system, you can sign up and start using Pocketsuite today here.
Give it a try and see how it can help you stay organized, save time, and provide a better experience for your clients!
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